
Purpose:
We provide high-quality services to build the capabilities of people we support.
Vision:
A world where all people are treated equally and with respect, regardless of their needs.
Values:
Act with Integrity: We are honest, accountable, reliable and always do what we say we will do
Be Bold: We are courageous and stand up for what is right and true
Focus on Others: We work ethically, respectfully, and with compassion
Goals and Strategic Initiatives
Ensure our programs are contemporary and deliver effective outcomes.
- Best practice principles and evidence underpin all our creative work, service development and planning
- Develop strategies to manage service disruption that support clients and families
- Review program outcomes to monitor for good practice and value for money
Credible and Respected
Build our influence through advocacy, community engagement and partnerships.
- Advocate and take action on issues that affect the people and communities we work with
- Engage and partner with the community in our work
- Undertake activities to showcase Sunnyhaven, its clients, and staff across the community.
Capable and Engaged Staff
Skilled and qualified staff and leaders who are valued for their contributions and care about the
work they do.
- Engage a capable and committed workforce
- Support professional and skills development
- Create a culture that empowers and enables people to succeed together
Sustainable and Dynamic
Thrive as an organisation with skilled and authentic leadership.
- Deliver effective corporate governance
- Improve our financial performance
- Make best use of our assets
- Strengthen our market position
- Achieve and/or maintain quality best practice standards
How We Work
ACKNOWLEDGE
Sunnyhaven’s framework for providing services to people with a disability is to acknowledge their strengths and gifts.
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ASPIRATIONS
We don’t look at “what is wrong” we focus on the strengths which can ultimately support the aspirations and dreams of the people we work with.
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EMPOWERMENT
Our team works holistically with families and community supports to ensure that Person Centred Plans empower our clients to have control in their lives and have the supports they require.

PCP: WHAT IS PERSON CENTRED PLANNING?
Whether you’ve got the next five years of your life mapped out, or you’re more about spontaneous opportunities, it’s proven that a level of planning is useful for understanding where you are and where you want to go in your life.
When you are receiving disability supports, and there are lots of people involved in your life, a good plan can help everyone understand your hopes, goals and dreams.:
That’s where Person-Centred Planning comes in. Person-Centred Planning provides a suite of approaches to help make your goals a reality. The common values and approaches of Person-Centred Planning can be distilled into two fundamental questions:
– Who are you, and who are we in your life?
– What can we do together to achieve a better life for you now, and in the future?
Person-Centred Planning relies on continually listening and learning. We focus on what matters to you now and what’s important about your future. And we work in partnership with you, your family and friends.
Our staff practice Active Support, working alongside you so that you are fully involved in your own life, decisions and choices.
Person-Centred Planning is about sharing power and true inclusion.
SUNNY PHOTOS

The vibe is always such a happy one, and I always notice how everyone is pretty
much always smiling. The clients and everyone else there appear to
thoroughly enjoy themselves and I just wanted to thank your
team for consistently providing a fantastic service.
One couldn’t but be impressed by the external presentation at 200 Frederick St Rockdale.The residence is a comfortably presented home which has had a very positiveeffect on the clients. We thank you for the care and the conscious effortto ensure that the clients’environment is secureand of a significantly high standard.
I just wanted to take this opportunity to sing the praises of Shannon Tait who is the supervisor at my sister Judy’s group home at Box rd. My mother and I are so appreciative of Shannon’s professional and empathetic manner with staff and residents there.
During my time working with clients in Music Therapy at Sunnyhaven, I have had many beautiful, fun and wonderful memories. I will never forget the warm welcoming I always received when coming in to the centre from the clients and the staff. The camaraderie amongst everyone attending Sunnyhaven is extremely heart warming. I will never forget seeing clients such as Michael and Chau always encouraging their peers to have a go in music and play for the concerts.
I have thoroughly enjoyed songwriting with each individual I have met, I will never forget fun songs like Chau’s “Waratah Train” and “Funk it up”, and Michael’s “Busting my Chops”. It has also been a pleasure sharing magical moments such as vocalising with Kate, improvising and vocalising with Tim, writing songs with Jess about her mum and dad, improvising and singing with Fatima, Roula and Amar, and sharing drum circles with Matthew, Ben, Jeffery and Jack. In the small time I have attended Sunnyhaven each individual I have worked with in music has shown development in their communication and self expression whether it be through vocalising, songwriting, dancing or playing an instrument. It has been a wonderful and educational experience for me to have worked in such a friendly environment.
All of this wouldn’t be possible without such a hard working team operating in the background. So, I would like to THANK YOU and your wonderful team at Sunnyhaven for welcoming me and giving me this opportunity to learn so much and experience how to practice Music Therapy within your centre. It has been my most favourite practicum placement during my studies.
Firstly Rob and I recently went to see Ricky at his home and wanted to let you know we thought the house looked fantastic. We think it is the best looking home in the street. Great colours and the flowers in the front were beginning to bloom. A lovely homely place for Ricky and his housemates to be living in.